Transform your customer experience
Supercharge your operations
Achieve financial clarity with our expert
Empower your workforce
Accelerate your growth
Boost your productivity
Unleash your brand’s potential
Deliver exceptional customer service
Boost your customer satisfaction.
Delegate tasks and focus on business growth.
Engage customers with real-time assistance.
Offer seamless and efficient communication.
Unleash Customer Delight!
Elevate your customer experience with seamless, 24/7 customer support services tailored to your business needs.
At GigaBPO, we provide comprehensive customer support services tailored to your business needs. From handling customer inquiries to resolving issues efficiently, our expert team is here to support your customers and help you grow.
Comprehensive customer support services to meet every business needs.
Inbound Customer Service
Our inbound customer service team offers a responsive, friendly experience for customers, managing inquiries, complaints, and feedback to ensure customer satisfaction.
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Help Desk Services
With our expert help desk services, we resolve technical issues quickly and efficiently, providing tiered support to address customer needs and streamline problem resolution.
Outbound Customer Service
Proactive customer engagement is our priority in outbound customer service, from lead generation to follow-up calls, customer surveys, and more.
Multichannel Support
We deliver seamless support across multiple channels such as phone, email, live chat, and social media – ensuring customers can reach out through their preferred communication method.
Virtual Customer Assistance
Our virtual customer assistants provide real-time, personalized support around the clock, leveraging advanced AI-driven tools to ensure customers receive immediate and accurate assistance.
Contact Center Services
As a full-service contact center, we manage large volumes of customer interactions, handling both inbound and outbound calls, emails, and chats to optimize customer experience and operational efficiency.
Call Center Services
Our call center services are designed to enhance customer engagement and streamline operations. We handle high volumes of inbound and outbound calls, emails, and chats, ensuring a seamless experience across all communication channels.
Technical Support
Our technical support services are tailored to optimize customer engagement and ensure smooth operations. We efficiently manage large volumes of inbound and outbound interactions across calls, emails, and live chats, delivering a seamless and reliable experience on every communication channel.
Appointment Scheduling
Our appointment scheduling services are designed to simplify and streamline your scheduling process. We manage appointments with precision and efficiency, ensuring seamless coordination across phone, email, and online channels.
Our service offers a range of key values designed to elevate your customer support and drive satisfaction.
Reduce costs by maintaining service excellence.
Ensure no downtime in business.
Ensure clear and effective communication.
Government ensures Tax-free business.
Fully equipped four centers.
Offering pilot run for new business.
Highly trained agents who ensure first-contact resolution.
Easily scale your support team based on demand, ensuring flexibility.
Leverage analytics to continuously improve customer experiences.
We leverage modern tools for continuous improvements and higher customer satisfation.
Experience the dedication and expertise of our team, shaping the success of every partnership.
Client testimonials that showcase the impact of our dedicated services and support.
Explore the success stories of the every step of our journey. We have helped clients reached new heights with our tailored outsourcing solutions.
Success Story
Customer Support Services
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Virtual Assistant Services
Our streamlined process ensures a smooth transition, delivering expert support for your business in no time.
Share Your Needs
Share your goals and current support structure, and we'll customize the perfect team for you.
Get a Quote
Just one call or email gets you a tailored quote for your customer support outsourcing needs.
Confirm Your Plan
Once you approve, we'll schedule training and sort the best support agents for your team.
Kick-Off Onboarding
Meet with our support manager, supervisor, and your agents to align workflows.
Training Initiation
Training usually lasts 2 to 7 days, but complex products may take 14 to 28 days.
Launch Your Operations
We launch your support services after training, providing excellent service from day one.
Explore our comprehensive suite of services designed to enhance and support your operations.