Transform your customer experience
Supercharge your operations
Achieve financial clarity with our expert
Empower your workforce
Accelerate your growth
Boost your productivity
Unleash your brand’s potential
Deliver exceptional customer service
Boost your customer satisfaction.
Delegate tasks and focus on business growth.
Engage customers with real-time assistance.
Offer seamless and efficient communication.
Boost Your Operational Capability!
Focus on growth while we handle your back-office tasks with care, efficiency, and technology-driven solutions designed to simplify workflows and reduce costs.
We are experts in overseeing the crucial back-end tasks that keep companies functioning properly. Our back office services cover a broad variety of operational, support, and administrative tasks, including document management, payroll, order processing, data entry, and customer care. So, save time and money by outsourcing these back office support services and enable your team to focus on strategic objectives and core competencies.
Comprehensive back office support services to meet every business need.
Data Entry
We handle accurate data entry tasks, ensuring your business information is organized and easily accessible. This includes entering customer details, sales data, and product information into your system with minimal errors.
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Document Management
Our team organizes and maintains your business documents. We help with sorting, filing, and tracking documents, ensuring that everything is easy to find and compliant with your data management needs.
Order Processing
We streamline the order-taking process, from capturing customer orders to ensuring proper fulfillment. Our team manages order details, processes payments, and coordinates shipping, making sure customers receive their orders on time.
Payroll Processing
We assist with calculating employee wages, processing payroll, and managing tax deductions. Our team ensures timely and accurate payroll distribution, handling any issues related to paychecks and tax filings.
eCommerce Support
Our team provides comprehensive support for eCommerce businesses. We help ensure smooth transactions, address order issues, and assist with technical support for a better experience.
Transaction Processing
We handle various transaction types, including payments, refunds, and financial records. Our team ensures that all transactions are processed securely, providing clear and up-to-date records for your business.
Customer Data Management
We efficiently manage customer information, ensuring that all data is updated, secure, and accessible. Our team helps segment customer databases, ensuring your business can deliver personalized service and target marketing efforts effectively.
Administrative Support
We handle essential administrative tasks to keep your business running smoothly. Our back-office team ensures that your operations remain efficient and organized. This allows you to focus on core business activities while we take care of the details.
Marketing Support
Our marketing support services help enhance your brand visibility. We assist with social media management, email marketing campaigns, market research, and content creation. We enable your business to connect with your audience and achieve measurable growth.
Our Back Office services offer a range of key benefits and advantages designed to elevate your business and drive success.
Reduce costs by maintaining service excellence.
Ensure no downtime in business.
Ensure clear and effective communication.
Government ensures Tax-free business.
Fully equipped four centers.
Offering pilot run for new business.
We optimize your workflows for faster and efficient operations.
Our services reduce overhead costs and give you more flexibility.
We prioritize the protection of your sensitive business data.
We implement strict QA practices to maintain high standards.
Our services are customized to meet your specific and unique needs.
We help transform your operations, making it more efficient and agile.
Experience the dedication and expertise of our team, shaping the success of every partnership.
Client testimonials that showcase the impact of our dedicated services and support.
We have partnered with Giga BPO for a little more than 1 year, and I can honestly say that they are hardworking group of individuals who deliver on their promise of quality. Their ability to meet or exceed our expectations has encouraged us to expand our partnership. We look forward to working with the Giga BPO team for years to come.
Giga BPO is a top-tier partner. They consistently deliver, exceeding expectations in every project. Their proactive approach helped us overcome challenges with skilled talent and efficient BPO services. Whether it's complex development or handling overflow, Giga BPO ensures high-quality results. I highly recommend them for any business seeking a reliable and solution-oriented partner.
Giga BPO revolutionized our renewable energy operations. They excel in managing data and customer inquiries with accuracy and reliability. Their adaptability and high standards are unmatched. Even during peak demand, they ensured seamless support, allowing us to focus on sustainability. If you're in renewable energy and seek a results-driven partner, trust Giga BPO.
Giga BPO has been invaluable for our e-commerce back-office. Their exceptional live chat and email support significantly enhances customer experience. They handle high volumes with quality, ensuring timely resolutions for order inquiries and post-purchase concerns. If you're in e-commerce and need to streamline back-office operations, Giga BPO is the perfect choice. Their dedication and attention to detail make all the difference.
Giga BPO is a fantastic partner for our retail operations. Their efficient back-office support, including live chat and email, significantly enhances customer service. Their prompt and professional responses ensure customer satisfaction, even during peak seasons. If you're a retail business seeking to enhance customer service and streamline support, trust Giga BPO to deliver results.
Explore the success stories of the every step of our journey. We have helped clients reached new heights with our tailored outsourcing solutions.
Success Story
Customer Support Services
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Virtual Assistant Services
Contact Center Services
Our streamlined process ensures a smooth transition, delivering expert support for your business in no time.
Share Your Needs
Share your goals and current support structure, and we'll customize the perfect team for you.
Get a Quote
Just one call or email gets you a tailored quote for your back office support outsourcing needs.
Confirm Your Plan
Once you approve, we'll schedule training and sort the best support agents for your team.
Kick-Off Onboarding
Meet with our support manager, supervisor, and your agents to align workflows.
Training Initiation
Training usually lasts 2 to 7 days, but complex products may take 14 to 28 days.
Launch Your Operations
We launch your support services after training, providing excellent service from day one.
Have queries? Our team is ready to assist you in no time!