Transform your customer experience
Supercharge your operations
Achieve financial clarity with our expert
Empower your workforce
Accelerate your growth
Boost your productivity
Unleash your brand’s potential
Deliver exceptional customer service
Boost your customer satisfaction.
Delegate tasks and focus on business growth.
Engage customers with real-time assistance.
Offer seamless and efficient communication.
Drive Better Results with Smart Strategies!
Get better results with our smart strategies. We help generate leads, increase sales, and grow your business.
Boost your business growth with our sales and marketing services. We deliver real results by generating quality leads, running successful telemarketing campaigns, conducting market research, and enhancing your online presence. Our expert team uses creative, data-driven strategies to strengthen your brand, expand your market share, and build strong customer relationships.
Comprehensive sales and marketing services to meet every business need.
Lead Generation
We identify and qualify potential customers to grow your sales pipeline. By using targeted strategies like email outreach, follow-up calls, and data analysis, we deliver high-quality leads to maximize your conversion rates.
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Telemarketing
Our telemarketing services promote your products or services directly to potential customers. From cold calling to upselling, our team uses proven techniques to boost sales and build customer interest in your offerings.
Market Research
We gather valuable insights into customer behavior, preferences, and market trends. Our team conducts surveys, competitor analysis, and feedback collection to help you make informed business decisions.
Digital Marketing
We design and execute digital campaigns to enhance your online presence. Services include SEO, social media management, and pay-per-click (PPC) advertising, ensuring your brand reaches the right audience at the right time.
Customer Relationship Management (CRM)
Our CRM services help you build and maintain strong relationships with customers. We handle customer data, analyze interactions, and streamline follow-ups to improve loyalty and retention.
Brand Management
We focus on building a positive brand image by creating consistent messaging and impactful marketing strategies. From reputation management to brand positioning, we ensure your business stands out in the competitive market.
Discover why businesses trust us for exceptional outsourcing solutions that drive efficiency, enhance customer satisfaction, and fuel growth.
Reduce costs by maintaining service excellence.
Ensure no downtime in business.
Ensure clear and effective communication.
Government ensures Tax-free business.
Fully equipped four centers.
Offering pilot run for new business.
Experience the dedication and expertise of our team, shaping the success of every partnership.
Client testimonials that showcase the impact of our dedicated services and support.
We have partnered with Giga BPO for a little more than 1 year, and I can honestly say that they are hardworking group of individuals who deliver on their promise of quality. Their ability to meet or exceed our expectations has encouraged us to expand our partnership. We look forward to working with the Giga BPO team for years to come.
Giga BPO is a top-tier partner. They consistently deliver, exceeding expectations in every project. Their proactive approach helped us overcome challenges with skilled talent and efficient BPO services. Whether it's complex development or handling overflow, Giga BPO ensures high-quality results. I highly recommend them for any business seeking a reliable and solution-oriented partner.
Giga BPO revolutionized our renewable energy operations. They excel in managing data and customer inquiries with accuracy and reliability. Their adaptability and high standards are unmatched. Even during peak demand, they ensured seamless support, allowing us to focus on sustainability. If you're in renewable energy and seek a results-driven partner, trust Giga BPO.
Giga BPO has been invaluable for our e-commerce back-office. Their exceptional live chat and email support significantly enhances customer experience. They handle high volumes with quality, ensuring timely resolutions for order inquiries and post-purchase concerns. If you're in e-commerce and need to streamline back-office operations, Giga BPO is the perfect choice. Their dedication and attention to detail make all the difference.
Giga BPO is a fantastic partner for our retail operations. Their efficient back-office support, including live chat and email, significantly enhances customer service. Their prompt and professional responses ensure customer satisfaction, even during peak seasons. If you're a retail business seeking to enhance customer service and streamline support, trust Giga BPO to deliver results.
Explore the success stories of the every step of our journey. We have helped clients reached new heights with our tailored outsourcing solutions.
Success Story
Customer Support Services
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Virtual Assistant Services
Contact Center Services
Our streamlined process ensures a smooth transition, delivering expert support for your business in no time.
Share Your Needs
Share your goals and current support structure, and we'll customize the perfect team for you.
Get a Quote
Just one call or email gets you a tailored quote for your business process outsourcing needs.
Confirm Your Plan
Once you approve, we'll schedule training and sort the best support agents for your team.
Kick-Off Onboarding
Meet with our support manager, supervisor, and your agents to align workflows.
Training Initiation
Training usually lasts 2 to 7 days, but complex products may take 14 to 28 days.
Launch Your Operations
We launch your support services after training, providing excellent service from day one.
Get answers to common questions about our expert-driven sales and marketing BPO services designed to boost your growth and brand visibility.
We offer lead generation, email marketing, telemarketing, CRM management, social media outreach, and campaign analytics services.
Outsourcing saves costs, enhances efficiency, provides access to expert talent, and allows you to scale operations quickly without investing in infrastructure.
Yes! We’ve served clients across various industries, including tech, healthcare, e-commerce, real estate, and finance, tailoring strategies to your sector.
Yes, we provide detailed performance reports and real-time dashboards so you can track KPIs like lead quality, response rates, and ROI.
We work closely with your in-house team to understand your brand voice, messaging, and customer personas, ensuring seamless brand representation.
Yes, our services are flexible. You can scale up during peak seasons or scale down when needed, without long-term commitments.
Just reach out to us via our contact form or schedule a consultation. We’ll assess your needs and tailor a strategy that fits your goals.
Have queries? Our team is ready to assist you in no time!