Transform your customer experience
Supercharge your operations
Achieve financial clarity with our expert
Empower your workforce
Accelerate your growth
Boost your productivity
Unleash your brand’s potential
Deliver exceptional customer service
Boost your customer satisfaction.
Delegate tasks and focus on business growth.
Engage customers with real-time assistance.
Offer seamless and efficient communication.
Know Your Customers, Grow Your Business!
Elevate your business with our Customer Relationship Management (CRM) services to strengthen connections, boost loyalty, and unlock new growth opportunities with ease.
At GigaBPO, we help businesses transform customer interactions into meaningful relationships with our CRM services. Our tailored services streamline customer engagement, boost retention, and drive growth. With our expertise, you’ll harness the power of data to deliver personalized experiences, optimize sales, and foster loyalty. Let us help you build stronger connections, enhance efficiency, and create long-term success through effective CRM strategies designed to meet your unique business needs.
Comprehensive customer relationship management (CRM) services to meet every business need.
CRM Data Management
Simplify your data management with our CRM services. We begin by ensuring accurate data collection, followed by data cleansing and validation to maintain quality. Next, we organize and store your data efficiently, ensuring seamless access and reliability.
Customer Segmentation
Discover the full potential of your audience with our Customer Segmentation services. By leveraging demographic, behavioral, and psychographic segmentation, we enable you to tailor your marketing approach and maximize engagement to improve outcomes.
Customer Retention Programs
Strengthen customer loyalty with our comprehensive retention programs. We offer loyalty program management, create personalized offers, and implement incentive strategies, all designed to keep your customers engaged and coming back for long-term success.
Personalized Marketing
At GigaBPO, you can elevate your marketing campaigns with our targeted approach. Through behavioral tracking and analysis, we ensure your messages reach the right audience at the right time, resulting in higher engagement and boosted conversions.
Customer Support Services
Our team enhances your customer experience by offering support across multiple channels. Whether it’s by phone, chat, email, or social media, we ensure your customers receive timely and effective assistance, increasing satisfaction and long-term retention.
CRM Integration
GigaBPO maximizes the efficiency of your CRM with seamless integration. We handle software installation, integrate with other platforms, and provide full customization to streamline processes and improve your business productivity for better results.
Discover why businesses trust us for exceptional outsourcing solutions that drive efficiency, enhance customer satisfaction, and fuel growth.
Reduce costs by maintaining service excellence.
Ensure no downtime in business.
Ensure clear and effective communication.
Government ensures Tax-free business.
Fully equipped four centers.
Offering pilot run for new business.
Experience the dedication and expertise of our team, shaping the success of every partnership.
Client testimonials that showcase the impact of our dedicated services and support.
We have partnered with Giga BPO for a little more than 1 year, and I can honestly say that they are hardworking group of individuals who deliver on their promise of quality. Their ability to meet or exceed our expectations has encouraged us to expand our partnership. We look forward to working with the Giga BPO team for years to come.
Giga BPO is a top-tier partner. They consistently deliver, exceeding expectations in every project. Their proactive approach helped us overcome challenges with skilled talent and efficient BPO services. Whether it's complex development or handling overflow, Giga BPO ensures high-quality results. I highly recommend them for any business seeking a reliable and solution-oriented partner.
Giga BPO revolutionized our renewable energy operations. They excel in managing data and customer inquiries with accuracy and reliability. Their adaptability and high standards are unmatched. Even during peak demand, they ensured seamless support, allowing us to focus on sustainability. If you're in renewable energy and seek a results-driven partner, trust Giga BPO.
Giga BPO has been invaluable for our e-commerce back-office. Their exceptional live chat and email support significantly enhances customer experience. They handle high volumes with quality, ensuring timely resolutions for order inquiries and post-purchase concerns. If you're in e-commerce and need to streamline back-office operations, Giga BPO is the perfect choice. Their dedication and attention to detail make all the difference.
Giga BPO is a fantastic partner for our retail operations. Their efficient back-office support, including live chat and email, significantly enhances customer service. Their prompt and professional responses ensure customer satisfaction, even during peak seasons. If you're a retail business seeking to enhance customer service and streamline support, trust Giga BPO to deliver results.
Explore the success stories of the every step of our journey. We have helped clients reached new heights with our tailored outsourcing solutions.
Success Story
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Virtual Assistant Services
Contact Center Services
Our streamlined process ensures a smooth transition, delivering expert support for your business in no time.
Share Your Needs
Share your goals and current support structure, and we'll customize the perfect team for you.
Get a Quote
Just one call or email gets you a tailored quote for your business process outsourcing needs.
Confirm Your Plan
Once you approve, we'll schedule training and sort the best support agents for your team.
Kick-Off Onboarding
Meet with our support manager, supervisor, and your agents to align workflows.
Training Initiation
Training usually lasts 2 to 7 days, but complex products may take 14 to 28 days.
Launch Your Operations
We launch your support services after training, providing excellent service from day one.
Your questions answered about our customer relationship management (CRM) services — how they work, why they matter, and how GigaBPO helps you build better customer relationships that drive business growth.
Customer relationship management (CRM) is a system for managing a company’s interactions with current and potential customers. It improves customer satisfaction, boosts sales, and streamlines operations.
Outsourcing CRM services helps reduce costs, provides access to skilled professionals, improves customer engagement, and ensures 24/7 support without the need to build an in-house team.
We follow global compliance standards like GDPR and HIPAA, implement data encryption, and conduct regular audits to ensure your customer data stays safe and secure.
We offer end-to-end CRM services including customer data entry and management, lead tracking, follow-ups, customer support, data analytics, and CRM system optimization.
Yes, our services are fully customizable. Whether you’re in e-commerce, healthcare, finance, or any other industry, we tailor our CRM workflows to suit your unique business goals.
Our onboarding process is swift and structured, typically completed within 1 to 2 weeks, depending on the complexity of your system and requirements.
Yes, we provide ongoing support, regular performance reporting, and continuous improvement initiatives to ensure your CRM functions at peak efficiency.
Have queries? Our team is ready to assist you in no time!