Transform your customer experience
Supercharge your operations
Achieve financial clarity with our expert
Empower your workforce
Accelerate your growth
Boost your productivity
Unleash your brand’s potential
Deliver exceptional customer service
Boost your customer satisfaction.
Delegate tasks and focus on business growth.
Engage customers with real-time assistance.
Offer seamless and efficient communication.
From Click to Delivery, We Handle It All!
Simplify order fulfillment with seamless order entry, quick invoicing, and smooth delivery coordination to boost your business efficiency.
At GigaBPO, we simplify order fulfillment with efficient processes that reduce Average Resolution Time (ART) and boost first-call resolution rates. Our expert team ensures greater accuracy in communication, handling everything from order entry and invoicing to delivery coordination. We help your business run smoothly by minimizing errors, speeding up order processing, and enhancing customer satisfaction. Experience hassle-free order fulfillment that keeps your operations running smoothly.
Comprehensive order processing services to meet every business need.
Order Entry & Processing
We manage your entire order flow with accurate order entry, quick validation and verification, and real-time tracking, subscription, and recurring order processing. Our process keeps orders organized, up-to-date, and delivered on time to keep your customers satisfied.
Order Fulfillment
We handle order fulfillment efficiently with precise inventory management, smart order scheduling, and reliable dispatch coordination. We ensure timely deliveries, reduced errors, and smooth logistics to boost customer satisfaction.
Billing & Invoicing
We generate accurate invoices, manage credit/debit adjustments, and streamline financial transactions. Our billing process keeps your finances organized, error-free, and compliant.
Returns and Refunds Processing
We simplify returns with quick RMA processing, efficient reverse logistics, and fast refunds or replacements. Our approach makes returns stress-free for both you and your customers.
Order Compliance & Documentation Support
We ensure order compliance with accurate transaction documentation, proper tax reporting, and strong data security. Our team protects your business while keeping operations legally aligned.
E-commerce Order Processing
Our services include order entry and validation, inventory management, payment processing, order fulfillment, shipping and tracking, returns and exchanges, customer service, and reporting and analytics. We ensure accuracy and efficiency every step of the way.
Customer Communication & Support
We keep your customers informed and happy with proactive communication. We provide order confirmations, proactive order status updates, and prompt inquiry handling. We enhance the customer experience and build loyalty through exceptional support.
Subscription & Recurring Order Processing
Boost customer loyalty and revenue with automated recurring orders. We handle setup, order generation, recurring billing, inventory, scheduled shipping, and hassle-free subscription management for predictable growth.
Reporting & Analytics
We provide detailed order performance reports, accurate forecasting, and demand planning insights. Our data-driven approach helps you make smarter decisions and improve business growth.
Discover why businesses trust us for exceptional outsourcing solutions that drive efficiency, enhance customer satisfaction, and fuel growth.
Reduce costs by maintaining service excellence.
Ensure no downtime in business.
Ensure clear and effective communication.
Government ensures Tax-free business.
Fully equipped four centers.
Offering pilot run for new business.
Experience the dedication and expertise of our team, shaping the success of every partnership.
Client testimonials that showcase the impact of our dedicated services and support.
We have partnered with Giga BPO for a little more than 1 year, and I can honestly say that they are hardworking group of individuals who deliver on their promise of quality. Their ability to meet or exceed our expectations has encouraged us to expand our partnership. We look forward to working with the Giga BPO team for years to come.
Giga BPO is a top-tier partner. They consistently deliver, exceeding expectations in every project. Their proactive approach helped us overcome challenges with skilled talent and efficient BPO services. Whether it's complex development or handling overflow, Giga BPO ensures high-quality results. I highly recommend them for any business seeking a reliable and solution-oriented partner.
Giga BPO revolutionized our renewable energy operations. They excel in managing data and customer inquiries with accuracy and reliability. Their adaptability and high standards are unmatched. Even during peak demand, they ensured seamless support, allowing us to focus on sustainability. If you're in renewable energy and seek a results-driven partner, trust Giga BPO.
Giga BPO has been invaluable for our e-commerce back-office. Their exceptional live chat and email support significantly enhances customer experience. They handle high volumes with quality, ensuring timely resolutions for order inquiries and post-purchase concerns. If you're in e-commerce and need to streamline back-office operations, Giga BPO is the perfect choice. Their dedication and attention to detail make all the difference.
Giga BPO is a fantastic partner for our retail operations. Their efficient back-office support, including live chat and email, significantly enhances customer service. Their prompt and professional responses ensure customer satisfaction, even during peak seasons. If you're a retail business seeking to enhance customer service and streamline support, trust Giga BPO to deliver results.
Explore the success stories of the every step of our journey. We have helped clients reached new heights with our tailored outsourcing solutions.
Success Story
Customer Support Services
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Virtual Assistant Services
Contact Center Services
Our streamlined process ensures a smooth transition, delivering expert support for your business in no time.
Share Your Needs
Share your goals and current support structure, and we'll customize the perfect team for you.
Get a Quote
Just one call or email gets you a tailored quote for your business process outsourcing needs.
Confirm Your Plan
Once you approve, we'll schedule training and sort the best support agents for your team.
Kick-Off Onboarding
Meet with our support manager, supervisor, and your agents to align workflows.
Training Initiation
Training usually lasts 2 to 7 days, but complex products may take 14 to 28 days.
Launch Your Operations
We launch your support services after training, providing excellent service from day one.
Explore common questions about our order processing services, designed to streamline operations, enhance accuracy, and improve customer satisfaction at scale.
Order processing in BPO involves managing customer orders from receipt to fulfillment, including data entry, verification, payment processing, and coordination with shipping.
Outsourcing improves efficiency, reduces costs, and allows your business to focus on core operations while experts handle order accuracy, timeliness, and customer communication.
We follow strict data protection protocols, including encryption, access control, and compliance with industry standards like GDPR and HIPAA to ensure your data is safe.
Yes, we are equipped to process orders from multiple channels—eCommerce platforms, email, phone calls, and even physical order forms.
We support a variety of industries including retail, eCommerce, healthcare, manufacturing, and logistics.
Yes, our flexible service model allows easy scaling of resources to meet seasonal demands without compromising service quality.
We use double-entry verification, automated tools, and quality control checks to ensure high accuracy in every step of the order process.
We offer 24/7 support to handle global time zones and ensure your customers receive timely assistance around the clock.
Simply reach out via our contact form or request a consultation. We’ll assess your needs and set up a tailored solution quickly and efficiently.
Have queries? Our team is ready to assist you in no time!