Transform your customer experience
Supercharge your operations
Achieve financial clarity with our expert
Empower your workforce
Accelerate your growth
Boost your productivity
Unleash your brand’s potential
Deliver exceptional customer service
Boost your customer satisfaction.
Delegate tasks and focus on business growth.
Engage customers with real-time assistance.
Offer seamless and efficient communication.
Assistance Made Simple. Anytime. Anywhere!
Boost efficiency and customer satisfaction with AI chatbots for quick support and virtual assistants to effortlessly manage appointments and reminders to drive loyalty!
At GigaBPO, we deliver top-tier virtual customer assistance that drives smarter customer interactions. With our cutting-edge technology and expert team, we ensure higher customer satisfaction, faster first-call resolutions, and reduced average handle times. Our proactive, round-the-clock support enhances your customer experience, boosting efficiency and delivering impactful results. Partner with us to provide seamless, personalized assistance that elevates your brand and meets the demands of today’s fast-paced digital world.
Comprehensive virtual customer assistance services to meet every business need.
AI Chatbots
Enhance customer experience with our intelligent chatbots, designed to provide instant answers, automate FAQs, and resolve queries. Gain valuable insights and streamline operations with our data-driven AI solutions.
Virtual Assistants
Simplify your workload with our virtual assistants. We handle appointment scheduling, automate tasks, and offer personalized recommendations that help you stay organized and productive while we take care of the rest.
Voice Assistants
Transform customer interactions with advanced voice assistants that provide instant support, integrate IVR systems, route calls seamlessly, troubleshoot with voice commands, and ensure secure access through voice authentication, boosting efficiency and satisfaction.
Discover why businesses trust us for exceptional outsourcing solutions that drive efficiency, enhance customer satisfaction, and fuel growth.
Reduce costs by maintaining service excellence.
Ensure no downtime in business.
Ensure clear and effective communication.
Government ensures Tax-free business.
Fully equipped four centers.
Offering pilot run for new business.
Experience the dedication and expertise of our team, shaping the success of every partnership.
Client testimonials that showcase the impact of our dedicated services and support.
We have partnered with Giga BPO for a little more than 1 year, and I can honestly say that they are hardworking group of individuals who deliver on their promise of quality. Their ability to meet or exceed our expectations has encouraged us to expand our partnership. We look forward to working with the Giga BPO team for years to come.
Giga BPO is a top-tier partner. They consistently deliver, exceeding expectations in every project. Their proactive approach helped us overcome challenges with skilled talent and efficient BPO services. Whether it's complex development or handling overflow, Giga BPO ensures high-quality results. I highly recommend them for any business seeking a reliable and solution-oriented partner.
Giga BPO revolutionized our renewable energy operations. They excel in managing data and customer inquiries with accuracy and reliability. Their adaptability and high standards are unmatched. Even during peak demand, they ensured seamless support, allowing us to focus on sustainability. If you're in renewable energy and seek a results-driven partner, trust Giga BPO.
Giga BPO has been invaluable for our e-commerce back-office. Their exceptional live chat and email support significantly enhances customer experience. They handle high volumes with quality, ensuring timely resolutions for order inquiries and post-purchase concerns. If you're in e-commerce and need to streamline back-office operations, Giga BPO is the perfect choice. Their dedication and attention to detail make all the difference.
Giga BPO is a fantastic partner for our retail operations. Their efficient back-office support, including live chat and email, significantly enhances customer service. Their prompt and professional responses ensure customer satisfaction, even during peak seasons. If you're a retail business seeking to enhance customer service and streamline support, trust Giga BPO to deliver results.
Explore the success stories of the every step of our journey. We have helped clients reached new heights with our tailored outsourcing solutions.
Success Story
Customer Support Services
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Virtual Assistant Services
Contact Center Services
Our streamlined process ensures a smooth transition, delivering expert support for your business in no time.
Share Your Needs
Share your goals and current support structure, and we'll customize the perfect team for you.
Get a Quote
Just one call or email gets you a tailored quote for your business process outsourcing needs.
Confirm Your Plan
Once you approve, we'll schedule training and sort the best support agents for your team.
Kick-Off Onboarding
Meet with our support manager, supervisor, and your agents to align workflows.
Training Initiation
Training usually lasts 2 to 7 days, but complex products may take 14 to 28 days.
Launch Your Operations
We launch your support services after training, providing excellent service from day one.
Explore common questions about our virtual customer assistance services, designed to enhance customer support, improve efficiency, and scale with your business needs.
A virtual customer assistance service provides customer support through remote agents who handle queries via phone, email, chat, or social media.
GigaBPO offers trained virtual assistants who manage customer interactions professionally, helping to reduce response time and improve customer satisfaction.
Our virtual assistants support a variety of channels, including voice calls, live chat, email, and social media platforms.
Yes, we provide round-the-clock support tailored to your business needs, including weekends and holidays.
We conduct regular training, monitor performance metrics, and use quality assurance processes to maintain high standards of service.
Absolutely. We tailor our virtual customer assistance services to align with the unique requirements of different industries, including e-commerce, healthcare, and more.
Yes, we follow strict data protection protocols and comply with international standards like GDPR to ensure customer data security and confidentiality.
After understanding your requirements, we can onboard and deploy a dedicated team within a few days to get your virtual assistance up and running.
We offer flexible pricing models based on hourly, monthly, or project-based plans to suit businesses of all sizes.
Have queries? Our team is ready to assist you in no time!