Transform your customer experience
Supercharge your operations
Achieve financial clarity with our expert
Empower your workforce
Accelerate your growth
Boost your productivity
Unleash your brand’s potential
Deliver exceptional customer service
Boost your customer satisfaction.
Delegate tasks and focus on business growth.
Engage customers with real-time assistance.
Offer seamless and efficient communication.
Measure HR Data, Manage Insights & Maximize Success!
Harness the power of our HR analytics and reporting services to get the insights you need to improve performance, make smarter decisions, and drive business growth.
At GigaBPO, we specialize in HR analytics and reporting services that turn data into a strategic advantage. Our services provide clear insights into your workforce, helping you make informed decisions, optimize talent, and boost performance. We track essential HR metrics, uncover trends, and deliver customized reports that drive actionable outcomes. With our expertise, streamline HR processes, enhance productivity, and empower your team to achieve business success. Let us help you unlock the full potential of your workforce with data-driven services.
Comprehensive HR analytics and reporting services to meet every business need.
Workforce Analytics
GigaBPO analyzes team and individual performance to identify high performers and optimize talent, driving productivity and enhancing team performance. We assess skill gaps and forecast future talent needs to build a skilled, future-ready workforce aligned with your goals.
Turnover Analysis
Our team reduces turnover and improves retention with in-depth analysis. We track retention metrics, identify reasons for turnover, and predict future trends. Consequently, you can foster a more engaged, stable workforce, boosting long-term employee satisfaction.
Predictive Analytics in HR
Stay ahead with predictive analytics in HR. By forecasting workforce requirements and predicting employee attrition, we help you make proactive decisions. In turn, this allows you to build a stronger team and ensure long-term success for your business.
Recruitment Analytics
With GigaBPO, streamline your hiring process with recruitment analytics. We analyze time-to-hire, cost-per-hire, applicant quality, and diversity metrics. As a result, you can make smarter, data-driven hiring decisions and attract top talent more effectively.
Employee Engagement Analytics
Boost employee engagement with our comprehensive analytics. By utilizing surveys, sentiment analysis, and workplace culture assessments, we provide actionable insights. This allows you to improve morale and create a positive, productive work environment.
HR Dashboard and Reporting
GigaBPO ensures to stay on top of HR performance with customized and automated reporting. We offer predictive and compliance reporting tools, providing real-time insights. Consequently, your HR team can make confident, data-driven decisions quickly and effectively.
Discover why businesses trust us for exceptional outsourcing solutions that drive efficiency, enhance customer satisfaction, and fuel growth.
Reduce costs by maintaining service excellence.
Ensure no downtime in business.
Ensure clear and effective communication.
Government ensures Tax-free business.
Fully equipped four centers.
Offering pilot run for new business.
Experience the dedication and expertise of our team, shaping the success of every partnership.
Client testimonials that showcase the impact of our dedicated services and support.
We have partnered with Giga BPO for a little more than 1 year, and I can honestly say that they are hardworking group of individuals who deliver on their promise of quality. Their ability to meet or exceed our expectations has encouraged us to expand our partnership. We look forward to working with the Giga BPO team for years to come.
Giga BPO is a top-tier partner. They consistently deliver, exceeding expectations in every project. Their proactive approach helped us overcome challenges with skilled talent and efficient BPO services. Whether it's complex development or handling overflow, Giga BPO ensures high-quality results. I highly recommend them for any business seeking a reliable and solution-oriented partner.
Giga BPO revolutionized our renewable energy operations. They excel in managing data and customer inquiries with accuracy and reliability. Their adaptability and high standards are unmatched. Even during peak demand, they ensured seamless support, allowing us to focus on sustainability. If you're in renewable energy and seek a results-driven partner, trust Giga BPO.
Giga BPO has been invaluable for our e-commerce back-office. Their exceptional live chat and email support significantly enhances customer experience. They handle high volumes with quality, ensuring timely resolutions for order inquiries and post-purchase concerns. If you're in e-commerce and need to streamline back-office operations, Giga BPO is the perfect choice. Their dedication and attention to detail make all the difference.
Giga BPO is a fantastic partner for our retail operations. Their efficient back-office support, including live chat and email, significantly enhances customer service. Their prompt and professional responses ensure customer satisfaction, even during peak seasons. If you're a retail business seeking to enhance customer service and streamline support, trust Giga BPO to deliver results.
Explore the success stories of the every step of our journey. We have helped clients reached new heights with our tailored outsourcing solutions.
Success Story
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Virtual Assistant Services
Contact Center Services
Our streamlined process ensures a smooth transition, delivering expert support for your business in no time.
Share Your Needs
Share your goals and current support structure, and we'll customize the perfect team for you.
Get a Quote
Just one call or email gets you a tailored quote for your business process outsourcing needs.
Confirm Your Plan
Once you approve, we'll schedule training and sort the best support agents for your team.
Kick-Off Onboarding
Meet with our support manager, supervisor, and your agents to align workflows.
Training Initiation
Training usually lasts 2 to 7 days, but complex products may take 14 to 28 days.
Launch Your Operations
We launch your support services after training, providing excellent service from day one.
Explore common questions about our HR analytics and reporting services, designed to help you track, measure, and optimize workforce performance through actionable insights.
HR analytics involves collecting and analyzing HR data to improve workforce performance, optimize hiring, reduce turnover, and support strategic planning.
We offer custom reports including workforce demographics, turnover analysis, employee engagement, diversity metrics, recruitment funnel reports, and more.
Data security is a top priority. We follow strict compliance protocols including GDPR, HIPAA (where applicable), and use end-to-end encryption to protect your data.
Absolutely. We build interactive dashboards that provide real-time insights into key HR metrics, accessible across devices for on-the-go decision-making.
Our HR analytics services support a wide range of industries, including healthcare, finance, retail, tech, manufacturing, and logistics.
We work with both SMBs and large enterprises. Our services are scalable to meet the needs of growing businesses as well as established global organizations.
We use advanced data validation processes, automated workflows, and AI-assisted checks to ensure that every report is accurate, timely, and actionable.
Have queries? Our team is ready to assist you in no time!