Transform your customer experience
Supercharge your operations
Achieve financial clarity with our expert
Empower your workforce
Accelerate your growth
Boost your productivity
Unleash your brand’s potential
Deliver exceptional customer service
Boost your customer satisfaction.
Delegate tasks and focus on business growth.
Engage customers with real-time assistance.
Offer seamless and efficient communication.
Onboard with Ease, Offboard with Confidence!
Simplify your employee journeys with our seamless onboarding and offboarding services. Boost engagement, productivity, and smooth transitions from start to finish.
Our Employee Onboarding and Offboarding services provide a seamless, hassle-free experience for both new hires and departing employees. We handle every step, from welcoming new talent with smooth onboarding to ensuring a respectful and efficient offboarding process. By streamlining these crucial transitions, we help improve employee engagement, retention, and productivity. Trust us to optimize the full employee lifecycle and create lasting positive impacts on your organization. Let us make your transitions flawless, every time.
Comprehensive employee onboarding and offboarding services to meet every business need.
Employee Onboarding
New hires experience a seamless start with pre-boarding services, document collection, background verification, IT setup, HR enrollment, and compliance documentation, ensuring a smooth transition into the organization.
Employee Offboarding
Our team handles exit processes with professionalism through structured resignation steps, exit interviews, feedback collection, and final compensation settlements, ensuring a respectful and smooth departure.
Employee Transition & Engagement
Handle internal transfers and rehiring with efficiency while engaging former employees through an exclusive alumni network, fostering strong, lasting connections for future opportunities.
Orientation & Induction
New employees receive thorough training on company policies, workplace ethics, and security. An organized orientation ensures all new hires are well-prepared, informed, and compliant from day one.
Knowledge Transfer & Handover
Facilitate seamless transitions by transferring ongoing projects and responsibilities. Through effective handovers, mentoring, and training replacements, ensure continuity and prevent disruptions for a smooth workflow.
Training & Skill Development
Job-specific training, soft skills development, and compliance education enhance employee performance, helping them meet business goals and contribute more effectively to the organization’s success.
Discover why businesses trust us for exceptional outsourcing solutions that drive efficiency, enhance customer satisfaction, and fuel growth.
Reduce costs by maintaining service excellence.
Ensure no downtime in business.
Ensure clear and effective communication.
Government ensures Tax-free business.
Fully equipped four centers.
Offering pilot run for new business.
Experience the dedication and expertise of our team, shaping the success of every partnership.
Client testimonials that showcase the impact of our dedicated services and support.
We have partnered with Giga BPO for a little more than 1 year, and I can honestly say that they are hardworking group of individuals who deliver on their promise of quality. Their ability to meet or exceed our expectations has encouraged us to expand our partnership. We look forward to working with the Giga BPO team for years to come.
Giga BPO is a top-tier partner. They consistently deliver, exceeding expectations in every project. Their proactive approach helped us overcome challenges with skilled talent and efficient BPO services. Whether it's complex development or handling overflow, Giga BPO ensures high-quality results. I highly recommend them for any business seeking a reliable and solution-oriented partner.
Giga BPO revolutionized our renewable energy operations. They excel in managing data and customer inquiries with accuracy and reliability. Their adaptability and high standards are unmatched. Even during peak demand, they ensured seamless support, allowing us to focus on sustainability. If you're in renewable energy and seek a results-driven partner, trust Giga BPO.
Giga BPO has been invaluable for our e-commerce back-office. Their exceptional live chat and email support significantly enhances customer experience. They handle high volumes with quality, ensuring timely resolutions for order inquiries and post-purchase concerns. If you're in e-commerce and need to streamline back-office operations, Giga BPO is the perfect choice. Their dedication and attention to detail make all the difference.
Giga BPO is a fantastic partner for our retail operations. Their efficient back-office support, including live chat and email, significantly enhances customer service. Their prompt and professional responses ensure customer satisfaction, even during peak seasons. If you're a retail business seeking to enhance customer service and streamline support, trust Giga BPO to deliver results.
Explore the success stories of the every step of our journey. We have helped clients reached new heights with our tailored outsourcing solutions.
Success Story
Customer Support Services
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Virtual Assistant Services
Contact Center Services
Our streamlined process ensures a smooth transition, delivering expert support for your business in no time.
Share Your Needs
Share your goals and current support structure, and we'll customize the perfect team for you.
Get a Quote
Just one call or email gets you a tailored quote for your business process outsourcing needs.
Confirm Your Plan
Once you approve, we'll schedule training and sort the best support agents for your team.
Kick-Off Onboarding
Meet with our support manager, supervisor, and your agents to align workflows.
Training Initiation
Training usually lasts 2 to 7 days, but complex products may take 14 to 28 days.
Launch Your Operations
We launch your support services after training, providing excellent service from day one.
Explore common questions about our employee onboarding and offboarding services, designed to simplify transitions, boost compliance, and enhance workforce efficiency.
Our onboarding service includes document verification, equipment provisioning, system access setup, training coordination, and culture integration.
We handle exit interviews, asset collection, access deactivation, final settlements, knowledge transfer, and ensure a smooth departure for every employee.
Yes, we tailor every aspect of onboarding to align with your existing workflows, company policies, and industry compliance requirements.
Absolutely. Our services are optimized for remote, hybrid, and in-office employees with digital tools that ensure a seamless experience.
We follow strict data protection protocols, use secure platforms, and ensure all processes adhere to local and international labor and privacy laws.
We serve a wide range of industries, including IT, healthcare, finance, retail, telecom, and more.
Typically, onboarding can be completed within 24–72 hours, depending on the role, location, and required documentation.
Definitely. Our infrastructure supports both small teams and large enterprises, scaling easily during ramp-ups or organizational changes.
Our personalized approach, speed, industry expertise, and commitment to compliance make us a trusted partner for smooth workforce transitions.
Have queries? Our team is ready to assist you in no time!